Effective Date: April 2026
Welcome to National Home USA.
These Terms of Service govern your access to and use of our website, services, and home protection plans.
By using this website or purchasing a protection plan, you agree to these Terms.
National Home USA provides home protection plans designed to help homeowners manage unexpected repair costs involving covered home systems and appliances.
Coverage may include:
Coverage details vary by plan type and eligibility.
Coverage applies only to systems and appliances specifically listed under your selected plan.
Coverage is subject to:
Coverage typically begins after the applicable waiting period.
Standard waiting period: 30 days from enrollment.
A service fee of $75 applies per approved service request, or the actual repair cost if lower.
This fee is required before dispatching service professionals.
Customers must report issues promptly through our claims support team.
Our process generally includes:
Most standard claims are reviewed within 24–72 hours. Larger repairs may require additional review.
Emergency support is available 24/7.
Repairs are performed by licensed, bonded, and insured service professionals.
If repair is not practical, replacement options or cash settlement may be provided based on plan terms and administrator approval.
Coverage limits may apply.
Annual coverage limits may be subject to plan terms, including limits up to $5,000 per 12-month period where applicable.
Customers may cancel at any time.
Refund terms:
Month-to-month plans may have separate cancellation terms.
Refund eligibility may depend on claim activity and service usage.
Coverage does not apply to:
Additional exclusions may apply based on plan selection.
National Home USA is not responsible for indirect, incidental, or consequential damages beyond the obligations specifically outlined in your selected protection plan.
Service availability may vary by region and provider availability.
National Home USA
Email: info@nationalhomeusa.com
Phone: +1(424)-496-4563
Website: https://nationalhomeusa.com
Address:1125 Atlantic Ave Atlantic City, NJ 08401
We may update these Terms of Service from time to time. Continued use of our website or services indicates acceptance of the updated Terms.
